Privacy Policy

Medvera Inc. is a Delaware corporation operating in Minnesota. We may collect information you provide directly, including name, business contact information, company details, role, account credentials, communications, support requests, financing workflow information, equipment details, and documents or data submitted through the Services.

We may also collect technical and usage information, such as IP address, device and browser information, pages viewed, referring pages, approximate location derived from IP address, timestamps, log data, and interactions with the Services.

The Services may process information related to medical equipment financing requests, including provider, practice, applicant, guarantor, lender, offer, status, document, and transaction details. The type of information processed depends on how customers and authorized users use the Services.

Medvera is not a lender and does not make credit decisions. Financing information may be shared with participating lenders or other authorized workflow participants as directed by customers or users of the Services.

We use information to provide, operate, maintain, secure, and improve the Services; create and manage accounts; support financing workflows; communicate with users; respond to inquiries; monitor performance; prevent fraud and abuse; comply with legal obligations; and develop new features.

We may use aggregated or de-identified information for analytics, benchmarking, product improvement, and business purposes, provided it does not identify an individual or customer.

We may share information with authorized users, customers, lenders, financing partners, service providers, professional advisors, and other parties involved in providing or supporting the Services.

We may also disclose information if required by law, legal process, or government request; to protect the rights, safety, and security of Medvera, users, customers, or others; or in connection with a merger, acquisition, financing, reorganization, or sale of assets.

Medvera may use third-party service providers for hosting, storage, analytics, communications, customer support, security, integrations, and other operational needs. These providers are authorized to process information only as needed to provide services to Medvera and are expected to protect information appropriately.

We may use cookies, pixels, local storage, and similar technologies to operate the website, remember preferences, understand usage, improve performance, and support security. You can control cookies through your browser settings, but disabling cookies may affect some functionality.

We retain information for as long as reasonably necessary to provide the Services, comply with legal obligations, resolve disputes, enforce agreements, maintain security, and support legitimate business purposes. Retention periods may vary based on the type of information and customer instructions.

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure, and Medvera cannot guarantee absolute security.

You may request access, correction, deletion, or other assistance with personal information by contacting us. If your information was submitted by a Medvera customer or another organization, we may direct your request to that organization or process it according to its instructions.

You may opt out of non-essential marketing communications by following unsubscribe instructions in those communications or contacting us.

The Services are intended for business use and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Medvera is organized in Delaware, operates in Minnesota, and is based in the United States. If you access the Services from outside the United States, your information may be processed in the United States or other jurisdictions where privacy laws may differ from those in your location.

We may update this Privacy Policy from time to time. The updated version will be posted with a new effective date, and continued use of the Services after posting means the updated policy applies.

Questions about this Privacy Policy may be sent to legal@medverapay.com.